To provide general administrative services to the Prisoner Accounts Department. The post holder will be responsible for a variety of tasks including; the administration of prisoner’s personal cash accounts, booking prisoner visits, paying prisoner wages and responding to general enquiries. The post holder will be responsible for ensuring accurate data input and processing and recording of prisoners handed in cash on the Prisoner Records Database (PR2).
Provide administrative support within the department, responding to departmental queries/requests for information and carry out ad-hoc duties as directed by area management.
Maintain accurate computerised records/databases/PR2, reporting on this information as required.
Maintain the secure management of paper/electronic files held within department, ensuring the secure transit of files to internal and external agencies.
Diary management, attending meetings and documenting appropriately.
Produce various written correspondence to internal and external agencies.
Other duties, commensurate with role and level within the organisation, deemed necessary to ensure the continuation of an effective and efficient service.
SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.
A minimum of two National 5 (or equivalent) qualifications, including English and Mathematics or relevant experience gained in a similar role and/or environment. ESSENTIAL
Competent in the use of Microsoft Office packages including Word, Excel and Outlook. ESSENTIAL
Experience of maintaining computerised records/databases and reporting on this information. ESSENTIAL
Experience of recording and producing accurate minutes of meetings. DESIRABLE
Knowledge Skills Requirements
Excellent numeracy skills and ability to analyse, interpret and report on a range of information. ESSENTIAL
Well-developed communication skills at all organisational levels, both written and verbal. ESSENTIAL
Ability to effectively prioritise workload to meet departmental and organisational deadlines. ESSENTIAL