Payroll Manager
You will work closely with the HR Transformation Programme, identifying opportunities to create new ways of working whilst maintaining a consistent provision of professional services keeping positive outcomes for our people at the centre of what we do.
A proactive payroll service is the cornerstone of employee reward and payroll provision will play an important role in achieving this goal, ensuring that we pay people accurately and timeously.
The journey of HR transformation will see payroll moving away from a heavily data input related role to a service that has better systems integration between HR and payroll applications, allowing for improved process automation. The focus will be on proactively addressing and resolving any pay and pension issues timeously, whilst keeping the employee informed, leading to an overall better employee experience.
SPS currently have a semi managed payroll service in partnership with an external partner organisation. The partner organisation hosts the payroll database and performs the back office payroll activities with the SPS team dealing with the payroll input, reconciliation and sign off activities. You will manage a team of payroll specialists and administrators, responsible for:
· the accurate monthly salary payments for SPS staff and management of the external payroll contract;
· acting as the local contact point for pension queries and liaising with the Pension Administrator to ensure pensions are processed correctly; and
· supporting colleagues who are relocating their home following a move to a new establishment.
SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.
Payroll or Pensions qualification or alternatively a qualification in finance or contract management (for example a Foundation degree in Payroll Management or a Certificate in Pensions Administration).
DESIRABLE
Previous experience of managing a service delivery team, delivering a consistently high level of customer service that incorporates robust mechanisms of control and governance to prevent errors or irregularities, whilst complying with regulations.
ESSENTIAL
Previous experience of managing an account with an external partner to ensure that services are delivered on time and to the required standard.
DESIRABLE
Previous experience of driving forward changes and improvements to processes/ways of working that deliver solutions to improve efficiency and customer service. This requires an ability to analyse problems, listen to the views of team members and stakeholders and deliver improvements.
ESSENTIAL
Managing People
You must be able to achieve impressive results through the combined performance of the team through successful coaching and management in an inclusive way. Effective communication, support, professional development and performance management will be essential to achieve this.
ESSENTIAL
Planning, Implementation and Control
Proven ability of working successfully to varied deadlines whilst working at pace, maintaining accuracy and ensuring that all processes are robustly adhered to. You will have the ability to forward plan, analyse problems and deliver solutions.
ESSENTIAL
Communication Skills
You will be able to communicate confidently in a clear and inclusive way both in writing and verbally to resolve issues and can interpret and disseminate complex information and data.
ESSENTIAL
Building and Maintaining Relationships
You will have the ability to work collaboratively with internal stakeholders, customers and external contractors to better understand their needs, developing positive relationships to deliver improved business outcomes.
ESSENTIAL
This opportunity is closed to applications.