Security Officer (Nightshift)

SPS College
B
£17,212 - £18,871
Closing date
18/08/2019, 23:55
Shift Work
Full-Time - 37 Hours

This role is to provide night shift security cover Monday to Thursday, but will also have a commitment to cover other shifts within the Facilities team during periods of annual leave and any other ad-hoc absences, mainly at the Front of House. The post holder will be the first point of contact for SPSC residents and will have responsibility for checking ID and admit staff, residents, also to issue and receive keys working within the National agreed SPS Security Standards. The post holder is required to carry out a full logged patrol of the premises at pre-determined times throughout the shift and to ensure that the security and safety of residents and visitors is met, whilst also providing First Aid provision.

 

The post holder will be required to set up Training / Meeting rooms as per the room booking request and to replenish consumables each night (water fountain cups, flipcharts, pens etc.)

 

When carrying out other shifts at the Front of House the post holder will provide a professional front of house service, ensuring that each customer’s experience creates a positive impression of the SPSC and meets their expectations. This will also include, switchboard operation and ensuring the effective operation of the SPSC front of house.

Hours of Work: 21.30 - 08.00 -  Monday to Thursday (inclusive)

Responsibilities
To ensure that all areas are secure and free from hazards through regular patrols of the buildings, reporting and recording anything untoward which may arise during the shift, via e-mail to the Facilities Manager or direct to the SPSC Duty Manager.
To manage the main switchboard and key safe as per SPSC processes and ensure the reception area is secure and free from hazards.
To provide a front of house reception service, meeting and greeting customers (both SPS and partner agencies) and providing the first point of contact.
To carry out a full logged patrol of the site ensuring that all external doors and windows are secure, monitor the CCTV and Fire detection system.
The post holder will be required to set up training rooms, re-arrange furniture as requested and ensure resources are in place prior to training / meetings /events taking place.
To support the SPSC admin function, carrying out administration tasks commensurate to the role including but not limited to photo-copying and printing.
Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.

Qualifications Requirements
Relevant Customer Services / SIA Qualification (min Level SVQ 2) or evidence of further qualification / professional development in reception/hospitality/security or relevant experience. ESSENTIAL

Hold or be willing to work towards an EFAW / First Aid at work certificate within 6 months of taking up the post.

ESSENTIAL

Experience Requirements
Proven experience in a similar residential environment. ESSENTIAL

Previous experience of working within a security role/environment, working with fire and CCTV alarm systems.

ESSENTIAL

Knowledge Skills Requirements
Ability to work flexibly to meet the needs of the team and the organisation. ESSENTIAL
Excellent interpersonal skills, with the ability to communicate effectively at all levels with both SPS staff and customers. ESSENTIAL
Excellent organisational skills with the ability to plan and prioritise own workload and to work with minimal supervision. ESSENTIAL
Competent and experienced in the use of Microsoft Office packages. ESSENTIAL
Interview
Vacancy Information Booklets:
Applicant Pack - Security Officer.docx – 161KB
Converted File Applicant Pack - Security Officer.docx.pdf – 173KB

This opportunity is closed to applications.