You will be responsible for support and maintenance of the Scottish Prison Services (SPS) Cisco Infrastructure, this will include: switches, firewalls, routers and Unified Communication platforms for video and voice.
You will work closely with other colleagues on the application and server teams to ensure that the SPS’ digital services are reliably available to all our users.
You will contribute to the SPS Digital Strategy, including supporting the continual service enhancement services.
The role is based at our Headquarters, currently in Edinburgh, however there may be a requirement for you to work from home and travel to other SPS locations and sites.
Please note: as part of your application, you will be asked to upload your CV into an upload area. Within your CV, please ensure you detail your skills and experience in relation to the following four competency areas. The following areas will be assessed at the sift:
- Minimum of an undergraduate Degree in Computer Science (or equivalent qualification), or equivalent technology training in Network Support/Design.
- Experience of working with network security and security controls, for example CCNP security.
- Experience of Cisco technology (for example: Catalyst, ISR, ASR, ASA, AnyConnect, Firepower, UCS, MDS).
- General Windows and Unix/Linux operating systems experience.
Please also tell us within your CV, if you hold any of the following, these are not essential to the role, but would be beneficial:
- Cisco CCNP, Cisco CCNA, Cisco CCNP (Voice or UC), Polycom PCVE, Juniper JNCIA or equivalent.
SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.
Minimum of an undergraduate Degree in Computer Science (or equivalent qualification), or equivalent technology training in Network Support/Design.
Cisco CCNP, Cisco CCNA, Cisco CCNP (Voice or UC), Polycom PCVE, Juniper JNCIA or equivalent.
Experience of working with network security and security controls, for example CCNP security.
Experience of Cisco technology (for example: Catalyst, ISR, ASR, ASA, AnyConnect, Firepower, UCS, MDS).
General Windows and Unix/Linux operating systems experience.
Sound knowledge of Information and Communications Technology solutions.
PLANNING, IMPLEMENTATION AND CONTROL
Evidence of excellent organisational skills, demonstrating an ability to forward plan, manage competing demands, and work under pressure to ensure outputs are delivered on time and within budget.
PROBLEM SOLVING AND DECISION MAKING
Evidence of your ability to identify and analyse problems, produce credible solutions, using your initiative, judgement and discretion to make balanced decisions which take account of risks, are appropriate and timely.
COMMUNICATION AND INTERPERSONAL SKILLS
An ability to communicate verbally and in writing, and build effective relationships with a range of internal and external stakeholders with the capability to vary your style to suit the needs of the audience.
This opportunity is closed to applications.