Digital Services Programme Manager

£47,916 - £57,256
Closing Date
09/06/2023, 10:00
All Hours required
Full-Time - 37 Hours

We are looking for an experienced IT Programme Manager to continue to manage the programme of digital change and see our Digital Transformation continue to enable better business outcomes. 


Be the effective liaison in all digital matters, between the Director and Functional Heads within the Corporate Services Directorate, with HQ Finance, Office of the Chief Executive (OCE), SSE, Estates, Operations (inc all Governors) and external stakeholders working alongside the Business Unit Manger. To deliver effective and manageable digital solutions in-line with the Digital Strategy.

This will be delivered in 3 Objectives comprised of a number of distinct projects, currently including

Rationalisation of the Datacentres

Delivery of in-cell technology

Transfer of Private Establishments back to SPS

Management of various concurrent smaller projects


Be the main point of contact for senior management, reporting and collation of all Digital Services Project matters.

Deliver business reporting and audit and assurance processes, whilst maintaining a holistic and strategic overview of delivery priorities within the directorate and how these feed in to the SPS Strategic Digital Plan.

The promotion and implementation of effective and robust governance processes, as well as responsibility for producing Directorate written submissions and briefings for internal and external forums and stakeholders.


Responsibility for providing programme and governance support to Head of service to relevant programme boards within the scope of the Directorate and, where necessary, responsibility for ensuring that agreed corporate PM principles are adopted when progressing key/critical Directorate objectives.   

Provide the Head of service with objective and evidence based guidance in relation to delivery against strategic priorities, liaising with Functional Heads, working collaboratively within a supportive environment to deliver the organisation’s priority outcomes with key internal/external stakeholders to ensure delivery against Digital Services objectives (Digital service research, development and implementation and Data analysis, insight and reporting)

Effectively manage multiple relevant complex initiatives ensuring they are delivered within available resources and timescales, and effective engagement and skills transfer is undertaken with stakeholders.

Objective 1 the main outcome is to Improve involvement in capital projects, which are lacking in Digital Services input.

Objective 2 is to grow the capability of Digital services, support the maturity of the ITIL framework.

Objective 3 is to establish ongoing support within Digital Services and through the wider business.

Developing project scope, objectives and plans, involving all relevant stakeholders and ensuring technical feasibility. 
Ensure that all projects are delivered on-time, within scope and within budget.

Coordinate internal resources and third parties/vendors for the execution of projects.

Manage the relationship with the client and all stakeholders including establishing and maintaining relationships with third parties/vendors.
Measure project performance and risk using appropriate systems, tools and techniques and report and escalate to management as needed.
Ensure compliance with objectives, organisational policies, procedures, and standards.
Person Specification
SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements

Project Management qualification or relevant experience in managing or progressing technical projects at a corporate level, whilst adhering to the project management principles of cost, quality and time.


Relevant qualification at Degree level in a Business or Information Technology area or relevant experience in managing a Technology and business orientated function at a senior corporate level.


Knowledge, Skills and Experience Requirements

A clear understanding of Financial, Audit and Business Planning processes including an ability to support effective implementation of relevant plans to ensure efficient and effective delivery of service at a corporate level is advantageous.


Ability to identify and prioritise activity to meet project and programme deadlines including directing those resources required to meet same deadlines.


Ability to plan and communicate future resource requirements to meet overall programme deadlines and draft and coordinate management reporting to meet MIS and governance requirements for internal and external programme scrutiny.


Be able to identify programme risks and maintain active RAID logs to inform programme members. An ability to support effective implementation of relevant plans to ensure efficient and effective delivery of service at a corporate level is advantageous.


Behaviour Requirements
Plan & Organise
Relationships & Collaboration
Support & Motivate
Listen & Communicate
Vacancy Information Booklets:

This opportunity is closed to applications.