Business Improvement Administrator
Normal Office Hours
Full-Time - 37 Hours
The Business Improvement Administrator will perform a variety of administration tasks within the Business Improvement function with a particular focus on Information Management, including Data Protection, Subject Requests and Freedom of Information (FOISA) ensuring all policies, procedures and directives are adhered to. The role also provides support and cover for the Governor PA
Collate and complete the first assurance on all Subject Requests in line with relevant legislation (GDPR / FOISA)
Records Management – ensuring prisoner records are retained in line with SPS Records Retention Policy taking into account legal, operational and historical requirement.
Create and maintain Dashboards when providing analysis of monthly data on prisoner visits and veterans in custody to senior management
Any other ad-hoc administrative tasks required, including minute taking on occasion.
Responsible for researching all escalated complaints to the ICC. Providing all relevant documentation to the Chair to help assist in the resolution of a complaint. Includes progressing any actions raised, recording outcomes of the ICC and ensuring that the complaints process is adhered and timescales are met
Responsible for processing the outcomes of all Orderly Room proceedings, recording all prisoner awards onto prisoner records system (PR2)
Provide cover to the Governors PA role during annual leave or sick absence, providing a high level of administrative support to the Governor. Recording all PCF2s and TOCs accurately and ensuring relevant timescales are met.
SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.
Minimum 2 standard grades including English and mathematics at grade 3 or above or relevant experience. Essential
Experience in all aspects of administration. Essentia
Competent in Microsoft 365 including Excel, Word, Outlook etc. Essential.
Knowledge Skills Requirements
Experienced in all aspects of administration. Essential.
Ability to work individually and as part of a team. Essential
Ability to work with secure and confidential information. Essential
Ability to prioritise workload to effectively meet deadlines within a dynamic working environment. Essential.
Vacancy Information Booklets: