Operations Officer - HMP Inverness
As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the community that you live in and be at the very heart of delivering the SPS’ vision of ‘Helping to build a safer Scotland by Unlocking Potential and Transforming Lives’. Your role will be challenging and immensely rewarding with responsibility for maintaining custody and order whilst facilitating opportunities for those in our care. You will influence and encourage offenders to maintain contact with their families, access education and training and ultimately assist them on their journey to be contributory citizens within our communities.
Contributing towards the prevention and management of challenging behaviour; you will provide safe and secure custodial services that empower offenders to take responsibility and transform their lives.
In this role you will be responsible for the overall functioning and security of the establishment, working as part of a team and carrying out roles in Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception.
SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.
Commitment to undertake formal training and qualifications to support your learning and development.
Working with others
Work experience which demonstrates your ability to work effectively within teams, interact with people and build successful working relationships.
Influencing the behaviour of others
Evidence of your ability to confidently and positively influence or challenge the behaviour of others.
Experience of solving problems, demonstrating your ability to proactively identify the issue, explore options and take the necessary action to resolve the issue.
Numeracy & literacy skills
Basic level of numeracy and literacy skills in order to comprehend and clearly articulate information.
Following Processes & Procedures
Evidence of an ability to follow processes, procedures and instructions to ensure accuracy and standards are met