Local SPIN Co-ordinator
The post holder will be responsible for the management of the local SPIN system; security of all IT systems, setting user profiles, maintaining both hardware and software and assuring compliance to SPIN policies and guidance by way of regular audits and robust record keeping. The post holder will also provide effective admin support to the Business Improvement team and contribute to achieving the objectives of the wider establishment.
Working pattern will be Monday to Thursday 7:30 am to 16:00 pm and Friday 7.30 am to 15:30 pm
Maintain and provide technical support to users of all SPS IT packages including Prisoner Records System, PIN phones, SharePoint, Business Objects, and monitor data quality in line with Performance Contracts and statutory duties associated with each process.
Responsibility for all IT equipment within the establishment including maintenance and repair whilst maintaining an up to date local assets register of all SPIN equipment.
Verify relevant data held on Prisoner Records System (PR2) and communicate information both internally and externally.
Monitor the use of SPIN system and SharePoint, including violations of set protocols and review user access to ensure that all access is relevant to post holders role.
Provide effective administration support to the Business Improvement department as required, which may include, filing, photocopying, data input, data upload and dealing with telephone enquiries.
SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.
5 National 5 at Grade C or above (including English & Maths/Arithmetic) or equivalent qualifications or relevant experience.
Competent & experienced in use of the Microsoft Office packages and working knowledge of General IT equipment.
Experience of working with confidential information
Experience in all aspects of administration
Excellent communication and inter-personal skills with the ability to work individually or part of a team
Ability to work to a high degree of accuracy and efficiency and be able to prioritise workload to meet organisational and departmental deadlines
Good numeracy skills including the ability to analyse and interrogate a wide range of information
Ability to identify issues and proactively implement effective solutions.