Business Improvement Manager

Permanent
HMP Open Estate
D
£25,978-£33,651
Closing date
18/12/2020, 23:55
Normal Office Hours
Full-Time - 37 Hours
Provide assurance that HMP Castle Huntly is compliant with the Service Agreement, Standards, Policies and Directives and legislation as identified by the Scottish Prison Service and Scottish Government. In addition, the role holder will be responsible for the management of the prison archive area and line manager to administration staff.
Responsibilities
Co-ordinate, review & submit monthly performance returns and assurance programmes to SPS HQ, preparing and presenting monthly performance reports to senior management at the business meeting and coordinating the preparation of information for the Business Review meeting with the Director of Operations
Co-ordinate and support all internal and external audits, ensuring that those allocated an Audit are aware of response times, sending out reminders when necessary, ensuring all appropriate remedial action has been taken and ensuring that all Audits are completed correctly, signed-off and uploaded to Operations Directorate within the allocated timescales.
Perform the role of Information Security Officer supporting and assisting staff in keeping prisoner, staff and business information secure, reporting any information security incidents and ensuring compliance with national and local information security policies and procedures. Facilitate, coordinate and review FOI & Subject Requests, Prisoner Complaints and Internal Complaints Committee.
Provide advice and support to the Governor, Deputy Governor and Senior Management Team in the interpretation of data with a view to achieving continual improvement of standards.
Interrogate and maintain the establishment risk register and action plan tracker with a view to minimising/eliminating risks.
Support the Senior Management Team in developing and monitoring Proposition Action Plans, developing business metrics for THEME development and Key Performance Indicators to measure progress against the business improvement plan.
Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.

Qualifications Requirements

A minimum of five National 5 (or equivalent) qualifications, including English and Mathematics or relevant experience gained in a similar role and/or environment.

ESSENTIAL

Experience Requirements

Experience of creating, running and presenting reports, and analysing and auditing the reports against performance measures.

ESSENTIAL

Well-developed administrative experience including a working knowledge of MS applications – Word, Excel, PowerPoint, Outlook and SharePoint

Specifically, in relation to Excel, an experience of creating Formulae and Graphs is essential.

ESSENTIAL

Experience of managing people.

DESIRABLE

Knowledge Skills Requirements

Well-developed organisational & time management skills.

ESSENTIAL

Effective oral and written communication skills with the ability to interact with internal and external agencies at all levels across a range of media.

ESSENTIAL

Excellent numerical, investigative and analytical skills with the ability to interpret and report statistical data/information.

ESSENTIAL

An understanding and awareness of Data Protection, Freedom of Information, Prisoner Complaints and Prisoner Property Claims.

DESIRABLE

Interview
Vacancy Information Booklets:

This opportunity is closed to applications.