Business Improvement Manager
SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.
A minimum of five National 5 (or equivalent) qualifications, including English and Mathematics or relevant experience gained in a similar role and/or environment.
Experience of creating, running and presenting reports, and analysing and auditing the reports against performance measures.
Well-developed administrative experience including a working knowledge of MS applications – Word, Excel, PowerPoint, Outlook and SharePoint
Specifically, in relation to Excel, an experience of creating Formulae and Graphs is essential.
Experience of managing people.
Well-developed organisational & time management skills.
Effective oral and written communication skills with the ability to interact with internal and external agencies at all levels across a range of media.
Excellent numerical, investigative and analytical skills with the ability to interpret and report statistical data/information.
An understanding and awareness of Data Protection, Freedom of Information, Prisoner Complaints and Prisoner Property Claims.
This opportunity is closed to applications.