General Administration Assistant

HMP Edinburgh
£18,245 -rising to £21,638 by 1st April 2021
Closing date
15/11/2019, 23:55
Normal Office Hours
Full-Time - 37 Hours

The post holder will ensure the effective administration of key processes and provide support to areas such as Criminal Administration, Business Improvement and Mail Administration.

Working Hours will be:

Tuesday – Thursday 07:30-16:30

Friday 07:30 -16:00

Saturday 08:30 – 14:00

Undertake a wide range of administrative duties including accurate data input, photocopying, filing, minute taking, and dealing with telephone enquiries.
Maintain accurate records and routinely destroy historic data in line with relevant SPS document retention policies.
Maintain accurate spreadsheets and both paper-based and electronic filing systems
Provide support and relief cover for the Mail Administrator ensuring the effective and efficient management of all mail items for the establishment in line with SPS policies
The post holder will also be required to support other administration functions within the establishment which will include the efficient handling and processing of Prisoners Personal Cash (PPC).
Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.

Qualifications Requirements
Minimum of 2 National 5 (or equivalent) qualifications, including English and Mathematics, or relevant experience gained in a similar role and/or environment. ESSENTIAL
Experience Requirements
Competent and experienced in all aspects of administration. ESSENTIAL
Experienced in working with sensitive information. ESSENTIAL
Competent & experienced in use of the Microsoft Office packages and working knowledge of General IT equipment. ESSENTIAL
Knowledge Skills Requirements

Well-developed written and verbal communication skills across a wide range of media including e-mail, telephone and face to face communication.


Accurately record information and have excellent attention to detail.


Ability to comprehend complex policies and processes and adhere to relevant Data Protection legislation.


Ability to prioritise workload to meet departmental and organisational deadlines.


Vacancy Information Booklets:

This opportunity is closed to applications.