General Administration Assistant

HMP Inverness
£17,212 to £18,871
Closing date
18/03/2019, 23:55
Normal Office Hours
Full-Time - 37 Hours
The post holder will act as a General Administration Assistant within HMP Inverness. Carrying out functions
such as Procurement, Wages, Canteen Assistance, Prisoner Phones (PIN) and conducting various tasks of statistical analysis both financial and compliance related. Ensure SPS policies, procedures nd directives are maintained. The post holder will also be required to carry out tasks and assist in other areas out with the Admin/Finance function as and when required. Manual Handling duties may be required.
To provide general administrative duties such as answering the telephone, filing, processing invoices, data input. Ensuring secure storage and maintenance of data.
Required to handle confidential information and follow correct administrative protocols and procedures.
Processing and ordering of goods and services in compliance with designated SPS procurement guidelines.
Assist in the processing of prisoner Canteen/Wages/PPC and prisoner phones transactions through appropriate SPS systems.
As part of a multi-functional team, you will be required to carry out other tasks/relief cover as specified by the Office
Manager. This may include some manual handling duties.
Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.

Qualifications Requirements

Minimum of five National 5 (or equivalent) qualifications including English and Mathematics or relevant experience gained in a similar role and/or environment.




Experience Requirements

Experience in all aspects of general administration duties – such as answering of telephones, filing, processing of invoices, input of data etc.


Competent and experienced in the use of Microsoft Office packages, including Excel, Word and Outlook.


Experience of working with confidential information to ensure secure storage and maintenance of data.


Knowledge Skills Requirements

Good knowledge of database/record management, including the ability to prioritise workload with a high level of accuracy and efficiency to meet agreed organisational and departmental deadlines.


Well-developed written and oral communication skills with the ability to liaise with all levels of staff and advisers, both internally and externally.


Good numeracy and analytical skills and have the ability to interpret and compare a range of information.


Ability to work individually and as part of a team.



This opportunity is closed to applications.