Local IT Co-ordinator

HMP Edinburgh
£20,805 - £25,868
Closing date
18/09/2020, 09:00
Normal Office Hours
Full-Time - 37 Hours

The post holder will be the first line support for all local IT systems, providing support and guidance to users within the establishment on all core SPS applications and the MS Office suite.

 The post holder will also provide effective administration support to the Business Improvement team and contribute to achieving their objectives and deadlines.

 Working pattern will be:

 Monday to Thursday 7:30am - 16:00pm (1 hour lunch)

Friday 7.30am - 15:30pm (1 hour lunch)


Provide technical support to users within the establishment on all SPS IT applications including MS Office, our electronic Prisoner Records System (PR2), SharePoint, prisoner PIN phone system (SPOT) and Business Objects.
Responsible for maintaining all IT equipment within the establishment and ensuring an up to date local asset register is kept of all IT equipment
Responsible for the establishments SharePoint site, providing users with the appropriate access and ensuring all information available on the site is kept up to date.
Monitor the use of SPS applications and review user access to ensure it is relevant to each post holder’s role, ensuring to highlight any violations.
Verify relevant data held on all SPS applications, collate and communicate the information both internally and externally as required
Provide effective administration support to the Business Improvement team as required. This will include but is not limited to, filing, photocopying, data input, data upload and dealing with telephone enquiries.
Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.

Qualifications Requirements
5 National 5 at Grade C or above (including English & Maths/Arithmetic) or equivalent qualifications or minimum of 1 years’ relevant experience
Experience Requirements

Competent & experienced in use of the Microsoft Office packages and working knowledge of IT equipment and networks.


Experience of working with confidential information


Experience in all aspects of administration


Knowledge Skills Requirements

Excellent communication and inter-personal skills with the ability to work individually or as part of a team.


Ability to work to a high degree of accuracy and efficiency and be able to prioritise workload to meet organisational and departmental deadlines.


Good numeracy skills including the ability to analyse and interrogate a wide range of information.


Ability to identify issues and proactively implement effective solutions.


Vacancy Information Booklets:

This opportunity is closed to applications.