Prison Officer - Operations (HMP & YOI Grampian Only)

Permanent
HMP & YOI Grampian
C
Starting salary £20,805 progressing to £26,903 over a 4 year period subject to pay progression
Closing date
06/12/2020, 23:55
Shift Work

As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the community that you live in and be at the very heart of delivering the SPS’ vision of ‘Helping to build a safer Scotland by Unlocking Potential and Transforming Lives’.


Your role will be challenging and immensely rewarding with responsibility for maintaining custody and order whilst facilitating opportunities for those in our care. You will influence and encourage offenders to maintain contact with their families, access education and training and ultimately assist them on their journey to be contributory citizens within our communities. Contributing towards the prevention and management of challenging behaviour; you will provide safe and secure custodial services that empower offenders to take responsibility and transform their lives.


In this role you will be responsible for the overall functioning and security of the establishment, working as part of a team and carrying out roles in Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception. You'll be based within one of our various locations throughout Scotland (depending on where you live). To find out more about our locations, please click here. 


The role depends upon Prison Officers embracing the aims and ethos of the SPS Mission and their personal efficacy and professionalism are vital to developing and maintaining essential working relationships with those in our care. The design and delivery of person-centred services, requires staff who not only demonstrate SPS Values, but who believe in change and their ability to affect it. Our values are;


Belief - belief that people can change

Respect - have proper regard for individuals, their needs and their human rights

Integrity - apply high ethical, moral and professional standards

Openness - work with others to achieve the best outcomes

Courage - have the courage to care regardless of circumstances

Humility - recognize that we can learn from others


Please refer to the attached documents which provide further information regarding the recruitment process and other candidate guidance.


Our next training intake for Operations Officers is scheduled to commence in March 2021.


Please note, there may be delays experienced within the recruitment process as we continue to manage the impact of COVID19. 


If you have any questions, please contact a member of the recruitment team at SPSPrisonOfficerRecruitment@sps.pnn.gov.uk


Responsibilities
You will be the first point of contact for meeting and greeting visitors to the establishment and will interact with people from a wide range of backgrounds, including offenders’ family and friends, lawyers, solicitors, pastors, ministers and SPS staff. You will follow procedures and demonstrate effective communication and interpersonal skills; showing compassion, empathy, building rapport and offering advice where necessary. You will have responsibility for maintaining security, by screening, searching and facilitating entry and exit of individuals from the establishment. In doing so you will confidently and constructively challenge individuals appropriately when required.
Family contact is important for offenders to maintain relationships with their family and friends. The SPS encourages visits to maintain family contact and support the development of these important relationships. You will be responsible for observing and supervising visits as well as being a key point of contact for family support. You will be responsible for safety and security within the visit room and demonstrate effective problem solving skills when addressing emerging situations. In doing so you will demonstrate respect for individuals’ needs and human rights.
The Electronic Control Room (ECR) manages the movement and security of staff and prisoners throughout the prison establishment. You will be responsible for monitoring security systems, including closed circuit television, alarm and communication systems to maintain the safety and security of everyone within the establishment; demonstrating strong team working and effective communication skills.
You will be responsible for ensuring the safety of staff, offenders and the public by checking physical barriers in and around the establishment. You will be required to apply your effective problem solving skills to identify and respond to any potential breaches of security and order. You will demonstrate good housekeeping and adhere to procedural requirements applying high ethical, moral and professional standards.
Within the Reception area you will be responsible for managing the entry and release of offenders from prison, assessing the needs of individual offenders and ensuring the correct procedures are followed. You will be faced with a diverse range of situations and you will be required to demonstrate care, compassion, dignity and respect in determining the most appropriate course of action.
You will be responsible for the safe and secure escorting of offenders throughout the establishment and externally as directed by management i.e. hospital, inter-prison transfer, court procedures as required. Managing the movement of offenders between residential accommodation and other areas of the establishment, such as education, health centre, visit room and offender work areas. You will also be responsible for escorting external contractors and visitors, ensuring the safety and security of individuals, buildings and equipment. You will remain vigilant and confidently deal with emerging issues, in line with SPS policies and procedures.
Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.

Qualifications Requirements

Professional Development

Commitment to undertake formal training and qualifications to support your learning and development.

Essential 


Experience Requirements

Working with Others

Work experience which demonstrates your ability to work effectively within teams, interact with people and build successful working relationships.

Essential 

Influencing the Behaviour of Others

Evidence of your ability to confidently and positively influence and challenge the behaviour of others.

Essential 


Problem Solving

Experience of solving problems, demonstrating your ability to proactively identify the issue, explore options and take the necessary action to resolve the issue.

Essential 


Knowledge Skills Requirements

Numeracy, Literacy & Logical Reasoning

An ability to comprehend written passages, perform basic mathematical functions, draw logical conclusions, and identify patterns.

Essential



Following Processes & Procedures

An ability to follow processes, procedures and instructions to ensure accuracy and standards are met.

Essential




Commitment to SPS Vision & Values

Personal values which are aligned to and consistent with SPS values.

Belief - believe that people can change

Respect - have proper regard for individuals, their needs and human rights

Integrity - apply high ethical, moral and professional standards

Openness - work with others to achieve the best outcomes

Courage - have the courage to care regardless of circumstances

Humility - recognise that we can learn from others


Essential 


Situational Judgement Test
Cognitive Ability Test
Interview
Vacancy Information Booklets: